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The “will they, won’t they” of the proposed Lloyds Group break-up just causes confusion and waste

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The independent banking commission’s proposal to reverse the HBOS takeover is about increasing competition to drive a better deal for consumers; however, as the commission will make its final recommendation next September it means 9-10 months of uncertainty for stakeholders.   The previous bringing together of multiple brands carried with it issues of integration: people, processes, culture and cost savings to name a few.   Uncertainty in the future of the new Lloyds group impacts current customer perceptions, employee motivations, analysts’ forecasts, shareholders decisions to buy or sell, internal and external marcoms and the monetary wastage thereof if the change goes ahead.  The decision to break up the bank may be right on the basis of competition grounds but at the same time the wasted efforts of many and the wasted resources should also be borne in mind. And one final point, if you are were a customer of Halifax prior to the takeover does this now mean you return to being a Halifax customer? How is it all going to work?


Written by petersfuture

November 26, 2010 at 7:40 am

Posted in Uncategorized

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