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Likelihood to recommend – Holy Grail or Fool’s Gold.

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Click on the link below to download and view the article.

Research-World-issue-35-September-2012-page85

‘This article was first published in Research World, the magazine for marketing intelligence & decision making published by ESOMAR. For more details go to http://www.esomar.org/researchworld.’

 

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Written by petersfuture

October 3, 2012 at 8:38 pm

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